Ecommerce Recruitment Agency
At Frontline Sales Recruitment, we are the ecommerce recruitment agency UK employers turn to when growth depends on the right digital hire. We support DTC brands, omnichannel retail businesses, and marketplace-led companies that need people who can make a clear commercial impact. Our role is not just to send CVs.
We help clients hire for key ecommerce roles that shape online growth. That may mean finding an Ecommerce Manager, a Head of Ecommerce, an Amazon Account Manager, or an Online Trading Manager. It can also mean strengthening your team in digital merchandising, CRM, online trading, or paid media.
Our ecommerce recruitment services start with the business need behind the role. Are you trying to increase online sales, improve the customer journey, raise conversion rates, or build a stronger in-house team? We use that context to define the brief and identify candidates who fit both the role and the stage of your business.
As an ecommerce executive recruitment agency, we know that different ecommerce models need different talent. A fast-moving Shopify brand often needs a hands-on operator who can make quick, effective decisions. A larger multi-channel retailer may need a leader who can manage teams, platforms, and trading KPIs across several channels.
We recruit for businesses selling through their own site, through marketplaces like Amazon and TikTok Shop, or through a mix of channels. We also understand the difference between hiring for a pure-play online retailer and hiring for a brand building out its digital arm. That is why clients come to us when they need practical hiring support grounded in the realities of the ecommerce market.
If you need an ecommerce recruiter who understands both hiring and trading, we can help. We work closely with founders, directors, hiring managers, and HR teams to find people who can drive revenue and strengthen team performance. In that sense, our work goes beyond placement to provide practical ecommerce leadership recruitment support.
For example, if you are approaching Black Friday with gaps in trading or marketplace management, the wrong hire can damage performance when it matters most. The right person can improve execution, support better decisions, and help your team handle peak demand. That is the level of impact we look for in every hire.
Finding specialists who drive sales
If you are a Founder or Ecommerce Director, you do not need a hire who only fills a gap. You need someone who can improve the customer journey, raise average order value (AOV), protect conversion rates, and drive online revenue. That is the difference between activity and real trading impact.
At Frontline Sales Recruitment, we start with the commercial problem behind the hire. You may need stronger customer retention, better trading control, or sharper campaign delivery across your site and key marketplaces. We use that brief to target candidates who can make a clear difference.
We know that strong ecommerce talent does more than manage a platform. The right person can improve product visibility, reduce friction at checkout, support smarter trading decisions, and balance customer acquisition vs. customer retention. That is how a hire drives sales rather than simply reducing workload.
Founders often ask where to find ecommerce talent that can make this kind of impact. In our experience, the strongest candidates are rarely active in the job market. They are already in a role, delivering results, and are open only to the right move.
That is why we focus on people with proven trading judgment and platform awareness. Whether you are growing a DTC brand, scaling a pure-play retailer, or adding depth to an omnichannel team, we look for specialists who understand revenue goals as well as execution. We hire for long-term performance, not short-term cover.
We also know that the right hiring brief changes with the stage of the business. A startup may need a hands-on operator who can test, learn, and move fast. A larger retailer may need a more senior hire who can lead teams, manage trading KPIs, and improve channel performance at scale.
Here are some of the roles that we recruit for across E-Commerce positions
- Head of Ecommerce
- Online Trading Manager
- Digital Merchandiser
- Amazon Account Manager
- Performance Marketing Lead
- CRM & Loyalty Manager
- Ecommerce Project Manager
- Marketplace Manager
- Ecommerce Executive
- Web Trading Executive
Extraordinary growth in ecom recruitment
Ecommerce hiring has grown rapidly because consumer buying habits have changed so quickly. Customers now shop through brand sites, marketplaces, and social platforms, so businesses need stronger digital teams to keep up. That shift has increased demand for people who can improve trading, retention, and online revenue.
For employers, the issue is not whether to hire. It is knowing which role will move the business forward and how to reach people with the right combination of trading sense, platform knowledge, and commercial judgment. In a crowded market, strong candidates are often lost among the volume of unsuitable job board applications.
That is where we add value. Unlike many ecommerce recruitment agencies, we do not rely only on active applicants. We build relationships with passive talent, so we can reach people who are already performing well and open to the right move.
We also help clients hire with more focus. A scaling DTC brand may need someone who can increase conversion and AOV on Shopify Plus. A marketplace-led business may need a specialist who understands Amazon trading, catalogue control, and channel growth.
Our role is not just to search for candidates. As an ecommerce recruitment consultant, we advise on the level of hire, the shape of the role, and the background that best fits your commercial goals. That helps you cut through irrelevant applications and speak to candidates who can make a real impact.
Current Vacancies
Chief Revenue Officer (CRO)
Chief Commercial Officer (CCO)
VP of Global Sales
Chief Growth Officer (CGO)
Head of Revenue Operations (RevOps)
Interim Chief Revenue Officer
Do you recruit across DTC and marketplace e-commerce models?
Yes. As an e-commerce recruitment agency, we recruit across DTC, pure-play, omnichannel, and marketplace models. That includes brands scaling on Shopify and Shopify Plus, retailers using Magento or Adobe Commerce, and teams selling through Amazon, ASOS, and TikTok Shop.
We know the talent requirements change by channel. A DTC hire may need strong skills in customer journey flow, conversion, CRM, and retention. A marketplace hire may need deep knowledge of Amazon Vendor Central, Amazon Seller Central, listing quality, stock flow, pricing, and account health.
We also recruit for businesses that trade across both owned channels and third-party platforms. In those cases, we look for people who can balance direct sales growth with marketplace performance. That matters when revenue goals sit across several channels, not just one.
Client Case Study:
Head of Ecommerce hired before peak season
A UK lifestyle brand came to us in early autumn because it needed a new Head of Ecommerce before Black Friday. Their paid traffic was rising, but site conversion was flat, and no one was leading trading, merchandising, or the customer journey.
How much do ecommerce jobs pay in the UK?
Ecommerce salaries in the UK can vary quite a bit. The main factors are the level of the role, the size of the business, how complex the trading setup is, and whether the person will be responsible for revenue, team management, or key sales channels.
As a rough guide:
- Ecommerce Assistant / Ecommerce Executive: £25,000 to £35,000
- Ecommerce Manager / Online Trading Manager / Amazon Account Manager: £40,000 to £70,000
- Head of Ecommerce / Ecommerce Director / Head of Online Trading: £75,000 to £110,000+
In simple terms, the more commercial responsibility a role has, the higher the salary tends to be. A hands-on Ecommerce Executive will sit in a very different range from a senior leader responsible for trading performance, platform decisions, and team direction.
We also see salaries shift based on the sales channels a business relies on. For example, someone leading Shopify Plus growth or managing a complex Amazon operation may earn more than someone with a similar title in a smaller, less demanding business.
Meet Our Specialist Consultants
Olivia Bennett
Finance Director
Sophia Johnson
HR & Marketing Director
Daniel Hughes
Recruitment Consultant
Ready to hire ecom talent?
Need a hire who can grow online revenue, not just fill a vacancy? Let’s talk about the role, the gap in your team, and the kind of ecom talent your business needs next.
Book a discovery call or send us your brief today. We’ll help you find people who can improve trading performance, strengthen your customer journey, and support long-term growth.
Call us on 01 772 364 353 or email enquiries@frontlinesalesrecruitment.co.uk.
We can also help with sales recruitment, sales and marketing recruitment, and pharma recruitment.
FAQs
eCommerce recruitment is the process of hiring people for online trading, digital, and marketplace roles. That can include an Ecommerce Manager, Head of Ecommerce, Amazon Account Manager, Online Trading Manager, Digital Merchandiser, or CRM lead.
As a digital and e-commerce recruitment agency, we see it as more than filling a job title. Good hiring means finding someone who fits your platform, channel combination, team structure, and revenue goals.
Start by being clear about what you need the person to be responsible for. Some Ecommerce managers focus on trading and merchandising, while others lead CRM, performance, platform changes, or marketplace growth.
The best approach is to define the commercial goal first, then hire against that. This is where ecommerce recruitment firms can help, because they can shape the brief, screen for relevant platform and trading experience, and introduce candidates who match the role properly.
eCommerce recruitment covers the main places where online sales happen. That includes brand websites, DTC stores, pure-play online retailers, multi-channel retail, and marketplaces like Amazon, ASOS, and TikTok Shop.
The channel matters because the job changes with it. Someone hired for a Shopify-led DTC brand may need to focus on conversion, CRM, and retention, while a marketplace role may require stronger experience in Amazon trading, product listings, pricing, and stock management.
Yes, we recruit for both permanent and interim eCommerce roles. The right choice depends on what your business needs at that stage.
If you are building your team for long-term growth, a permanent hire usually makes sense. If you need cover during peak season, a platform project, or a busy trading period, an interim hire can be the better option.
Any sector that sells online can benefit from eCommerce hiring. We often see demand from fashion, beauty, health, lifestyle, homeware, consumer goods, B2B ecommerce, and specialist retail brands.
The common factor is not the product category. It is the need for people who can improve trading performance, manage digital channels, and support online growth, which is why many ecommerce recruitment companies work across several sectors rather than just one.
Testimonials
What Our Clients Says
Finding a Head of Ecommerce who truly understands Shopify Plus and customer acquisition is tough. FLSR delivered an exceptional candidate who completely optimized our customer journey flow and significantly increased our AOV within months.
We needed an Online Trading Manager to scale our omnichannel strategy before Q4. FLSR understood our commercial metrics perfectly. They found us a digital merchandiser who hit the ground running and drove record-breaking seasonal sales.
PIUK
Scaling our Amazon Vendor Central presence was our top priority. FLSR didn't just send generic marketers; they headhunted a specialist Marketplace Manager who understood the exact trading KPIs needed to dominate our category.
FLSR's executive search team is outstanding. We were struggling to find a Performance Marketing Lead who could balance CAC with rapid scaling. They connected us with passive talent that completely transformed our conversion rates.
